New Phone System Installed

Kempston Limited Installs New Phone System

Improving communication and customer service.

Kempston Limited is pleased to announce the installation of a new, state-of-the-art phone system across our business. This upgrade represents another important step in our ongoing commitment to enhancing efficiency, reliability, and customer experience.

The new system provides improved call handling, clearer connections, and faster response times, ensuring that customers can reach the right person quickly and easily. With advanced features such as direct dialling, call routing, and voicemail-to-email integration, the system allows our team to manage enquiries more effectively — whether they’re in the office, on the shop floor, or out on site.

Excellent communication is at the heart of great customer service, this investment ensures we remain responsive and accessible to all our customers and suppliers.

The installation of the new phone system is part of Kempston Limited’s continued investment in technology and infrastructure, supporting our wider goal of delivering professional, seamless service in every area of our operations.

Customers can now enjoy a smoother, more direct experience when contacting the team — another way Kempston Limited continues to improve how we connect, communicate, and deliver.